International Voice Customer support

Roles and Responsibilities

• Understand the basic professional standards and established procedures, policies before taking action and making decisions
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters
• Assume responsibility for work and coordinating efforts
• Meeting assigned productivity goals.
• Adhere to attendance and punctuality norms
• Acquiring knowledge and skills of related areas of the process
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Preferred candidate profile

• Graduate / Undergraduate are eligible to apply.
• B.E./B.Tech. freshers

Perks and benefits

• Two way cab facility (within transport boundary)
• Five day working,2 days fixed off
• PF and Health Insurance Facility