- Posted 27 days ago
- Over 100 applicants have applied
Job Description
Exciting Career Opportunity at [24]7.ai!
Role: International Voice/Non-Voice Executive
Location: Bangalore, KA, IN
Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only
Role Highlights:
- Interact with international customers via calls or chat.
- Provide product, service, and technical support to resolve customer issues efficiently.
- Address servicing-related queries with professionalism and clarity.
What You Bring:
- Excellent verbal and written communication skills to engage with global customers.
- Strong logical reasoning and analytical skills to handle queries effectively.
- Flexibility to work in rotational and night shifts (US time zones).
Perks and Benefits:
- Salary: INR 2.83 LPA – 4.0 LPA (+ Incentives & Goodies!)
- Two-way cab service for a hassle-free commute.
- Comprehensive life and medical insurance.
- World-class facilities:
- Cafeteria, gym, and sports arena.
- Amphitheatre and theme-based breakout zones for relaxation.
Eligibility Criteria:
- Education: PUC (12th), Diploma, Undergraduate, or Graduate (B.Com, BBA, B.Sc, BCA, BE, B.Tech, BA, MBA, M.Com).
- Freshers and experienced professionals welcome.
- Age Limit: 18 to 35 years.
Ready to Start Your Journey
Don't miss this chance to work with a global leader in customer engagement. Apply now and be a part of the [24]7.ai family!
More Info
Key Skills
About Company
24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.
Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.
