- Opportunity to work with one of India's most trusted brands| Pay for performance
About Our Client
An emerging FinTech company of India's one of the most trusted brands.
Job Description
- Simplify and explain policy elements and features to showcase products that align with the customers requirements.
- Assist customers throughout their insurance purchasing journey, offering guidance and support.
- Utilize calls and WhatsApp/Chat as the primary channels for customer interaction.
- Collaborate with Product/Tech teams to enhance our platform and deliver a better advisory experience to our customers.
The Successful Applicant
- A bachelor's degree.
- Strong command of spoken and written English. Effective and clear communication is the foundation of our work.
- Spoken and written proficiency in an additional Indian Language will be plus.
- Solid positive persuasion skills and ability to influence with integrity.
- Meticulous Attention to Detail - Precision is of the utmost importance in the insurance industry, and we require individuals who are thorough and committed to error-free work.
- Ability to analyse situations and grasp context quickly when conversing with customers.
- Ability to rationally think through alternatives basis presented alternatives, keeping in mind customer context.
- Tech-Savviness and basic computer skills are essential for leveraging our tools and platforms effectively.
What's on Offer
- Get trained in the Insurance domain and become a subject matter expert.
- Opportunity to earn rewarding incentives.
- Get to work remotely for 80% of the time! When at office, we will huddle, train, brainstorm and improve together.
- Industry best health insurance that covers you and your immediate family.
- Avail exclusive employee offers at select brands.
Contact: Arshad Shaikh
Quote job ref: JN-072023-6119733
