Inside Sales Specialist

Company Description

Maple CRM is a cloud-based Sales & Field Service CRM software designed to help businesses work better and sell more. It offers specialized solutions for B2C service management, B2B sales and service, and field service support. With easy-to-use tools and features like Mobile App, Geo tracking, reports, and analytics, Maple CRM ensures businesses can manage their operations efficiently. Our mission is to simplify your business journey, improve customer understanding, and enhance service delivery. Headquartered in Bengaluru, our team is dedicated to making your workday smoother with user-friendly software and excellent support.

Role Description

This is a full-time on-site role for an Inside Sales Specialist based in Bengaluru. The role involves generating leads, driving sales, and maintaining customer relationships. Daily tasks include contacting potential clients, understanding customer needs, providing product information, and following up on leads. The Inside Sales Specialist will also aim to achieve customer satisfaction through excellent communication and customer service skills.

Qualifications

• Experience in Inside Sales and SaaS Sales
• Strong Communication and Customer Service skills
• Demonstrated ability to achieve Customer Satisfaction
• Self-motivated and goal-oriented mindset
• Bachelor's or Post Graduation in Business, Sales, or related field
• Previous experience in the CRM software industry is a plus
• Experience: 2-3 years in pre-sales, sales, preferably in SaaS or Technology.