Inside Sales Specialist

Organization: Career Launcher

Work Mode: Work From Office

Working Days: Saturday & Sunday working; one weekly off on a weekday

Career Launcher is seeking enthusiastic and target-driven Digital Sales Counselors responsible for connecting with prospective learners, understanding their educational needs, and providing customized course solutions. This is a performance-driven role involving outbound calling, sales conversions, and adherence to organizational quality standards.

• Make outbound phone calls to leads provided by Career Launcher.
• Analyze customer requirements and recommend appropriate programs.
• Achieve daily, weekly, and monthly sales targets.
• Build rapport, handle objections, and close sales effectively.
• Ensure compliance with internal processes and quality parameters.

• Maintain accurate call records and update sales CRM.
• Follow calling etiquette and uphold organizational communication standards.
• Work closely with team leaders to improve conversion ratios.

• Education: Graduate or Post Graduate.
• Experience: 04 years in sales/tele-sales/outbound/inside sales with revenue targets.
• Communication: Excellent spoken and written English.
• Skills Required:
• Strong persuasion and negotiation skills
• Confidence and poise while communicating over calls
• Ability to work under target pressure
• Professionalism and discipline

• Maintain regular working hours as per company policy.
• Mandatory login for a minimum of 9 hours; ready to start work by 9:30 AM.
• Late logins or early logouts may invite disciplinary action.
• Must remain accessible during work hours via phone or messaging tools.
• Maintain a distraction-free, dedicated workspace.

• Calling window: 9:30 AM to 6:30 PM
• Any deviation requires approval from the Team Leader or Mentor.

• Minimum 180 dials per day
• Minimum 3 hours of talk time per day