Inside Sales Specialist

Company Description

Akshaya Labtech is a specialized distributor of scientific and laboratory solutions, serving customers across Andhra Pradesh, Telangana, and India. The company partners with globally recognized brands to deliver high-quality products, including Agilent Technologies (USA), Exmire MicroSyringes, Peak Scientific gas generators, Microlit liquid handling systems, and S.C.A.T Europe laboratory safety solutions.

Akshaya Labtech focuses on reliable service, timely delivery, and customer satisfaction by providing innovative laboratory products and responsive support to research institutions, testing laboratories, pharmaceutical companies, biotechnology firms, academic institutions, and industrial organizations.

Role Description

Akshaya Labtech is seeking a dynamic and result-oriented Inside Sales Executive to join our Hyderabad office. This is a full-time, on-site role responsible for lead generation, telemarketing, customer engagement, sales support, and business development activities.

The Inside Sales Executive will proactively identify potential customers, conduct cold calls, generate qualified leads, schedule meetings for the sales team, promote laboratory products and solutions, and maintain customer relationships. The role also includes executing digital marketing initiatives, managing customer databases, following up on inquiries, preparing quotations, and supporting sales campaigns to achieve business growth.

The ideal candidate should possess excellent communication skills, confidence in interacting with scientific professionals, and the ability to build strong customer relationships through consistent follow-up and consultative selling.

Key Responsibilities

•Conduct outbound cold calls and email campaigns to generate new business opportunities.

•Identify and qualify leads from research institutes, pharmaceutical companies, biotechnology firms, food testing laboratories, hospitals, educational institutions, and industrial customers.

•Generate appointments and coordinate meetings for field sales representatives.

•Promote laboratory instruments, consumables, and scientific solutions offered by Akshaya Labtech.

•Follow up on customer inquiries, quotations, proposals, and pending orders.

•Maintain accurate customer records and sales activities in CRM systems.

•Develop and execute telemarketing and email marketing campaigns.

•Support digital marketing initiatives including LinkedIn outreach, website inquiries, and online promotions.

•Build and nurture long-term relationships with customers through regular communication.

•Coordinate with product specialists and application teams to address customer requirements.

•Assist in preparing quotations, tender documents, and customer proposals.

•Achieve monthly lead generation, sales pipeline, and revenue targets.

•Monitor market trends, customer feedback, and competitor activities.

•Participate in exhibitions, webinars, seminars, and marketing events when required.

•Prepare daily, weekly, and monthly sales activity reports.

Required Qualifications

•Degree in Biotechnology, Life Sciences, Microbiology, Biochemistry, Pharmacy, Business Administration, Marketing, or a related field.

•1-4 years of experience in inside sales, telemarketing, business development, or customer support.

•Freshers with strong communication and sales aptitude may also apply.

•Excellent verbal and written communication skills in English.

•Strong customer engagement and relationship-building abilities.

•Proficiency in Microsoft Office applications and CRM tools.

•Ability to manage multiple customer interactions and follow-ups effectively.

•Self-motivated, target-driven, and able to work independently.

•Strong organizational and time-management skills.

Preferred Skills

•Experience in scientific, laboratory, healthcare, pharmaceutical, or biotechnology industries.

•Knowledge of laboratory instruments, consumables, or analytical solutions.

•Familiarity with digital marketing platforms and lead generation techniques.

•Experience with LinkedIn prospecting, email marketing, and CRM software.

•Strong negotiation and presentation skills.

•Ability to understand technical products and explain their benefits to customers.

Key Competencies

•Cold Calling & Lead Generation

•Inside Sales & Business Development

•Telemarketing

•CRM Management

•Customer Relationship Management

•Email Marketing

•Digital Marketing

•Sales Pipeline Management

•Communication & Negotiation

•Market Research

•Team Collaboration

•Target Achievement

Location

Hyderabad, Telangana (On-site)

Employment Type

Full-Time

Industry

Scientific Instruments | Laboratory Equipment | Life Sciences | Biotechnology | Analytical Solutions

Compensation

Competitive salary with performance-based incentives and career growth opportunities.

Join Akshaya Labtech and help laboratories across India access world-class scientific solutions while building a rewarding career in sales and business development.