Inside Sales Representative

Company Description ShikshaVertex is an e-learning service provider offering structured upskilling programs designed to help individuals progress toward their preferred careers. The platform combines learning content with internship opportunities and coding environments that enable learners to assess and improve their market-ready skills. With a strong focus on college students across India, ShikshaVertex aims to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant skills and support to achieve success in their chosen professions.

Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This position is responsible for engaging prospective learners, explaining ShikshaVertex's programs and services, and guiding individuals through the enrollment process. Day-to-day tasks include managing inbound and outbound calls, qualifying leads, maintaining accurate records in CRM systems, and ensuring timely follow-up to drive conversions. The role involves collaborating with marketing and operations teams to refine messaging, address learner inquiries, and support ongoing customer satisfaction. The Inside Sales Representative is expected to meet sales targets, provide clear and professional communication, and contribute to a positive experience for all prospective and existing learners.

Qualifications

• Demonstrated Inside Sales experience, with the ability to work toward and achieve defined sales targets.
• Strong focus on Customer Service and Customer Satisfaction, including clear communication and relationship-building skills.
• Proficiency in Lead Generation and nurturing prospective learners through the sales funnel.
• Experience with Account Management, including maintaining records and follow-ups in CRM or similar systems.
• Excellent verbal and written communication skills in English; additional regional language skills are an advantage.
• Comfortable working in a fast-paced, target-driven environment with a collaborative team approach.
• Basic understanding of e-learning or education services is preferred, with an interest in upskilling and career development.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.