Inside Sales Representative

Company Description ShikshaVertex is an E-learning service provider offering upskilling programs that help individuals move toward their preferred careers. The platform combines structured learning with internship opportunities and coding assessments to build and validate market-ready skills. With a strong focus on college students in India, ShikshaVertex works to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant capabilities that support long-term professional success.

Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. In this position, the individual will engage with prospective learners via calls, messages, and online meetings to understand their needs and recommend suitable upskilling programs. Daily responsibilities include managing inbound and outbound leads, conducting product demonstrations, maintaining accurate records in CRM tools, and following up to convert prospects into enrolled learners. The role also involves coordinating with internal teams to ensure a positive enrollment experience, addressing questions or concerns, and supporting ongoing relationships to enhance satisfaction and retention. The ideal candidate is results-driven, comfortable working with targets, and able to communicate clearly with diverse learners and stakeholders.

Qualifications

• Strong Inside Sales and Lead Generation skills, with the ability to manage a sales pipeline and meet enrollment targets.
• Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and create a positive learner experience.
• Account Management capabilities to maintain relationships with enrolled learners and institutional partners.
• Effective communication, negotiation, and presentation skills, both verbal and written.
• Comfort working with CRM or sales tracking tools and basic productivity software.
• Goal-oriented mindset with the ability to work in a fast-paced, target-driven environment.
• Prior experience in inside sales, education technology, or E-learning is an advantage.
• Minimum educational qualification: bachelor's degree or equivalent experience in sales or a related field.