Inside Sales Representative

Company Description Edvolve Consulting is an education-focused organization dedicated to using learning as a catalyst for meaningful transformation. The company partners with individuals and organizations to deliver skill-based programs that drive real, lasting career outcomes, rather than just formal certifications. Edvolve Consulting designs practical, outcome-oriented learning experiences that help learners build in-demand capabilities for the modern workforce. Team members contribute to initiatives that directly impact professional growth, employability, and organizational performance. Joining Edvolve Consulting means working in a mission-driven environment that values impact, quality, and continuous improvement.

Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This role involves engaging prospective learners and corporate clients through calls, emails, and virtual meetings to understand their needs and present suitable learning solutions. Responsibilities include managing the sales pipeline, qualifying and nurturing leads, providing accurate information about programs and services, and maintaining detailed records in the CRM. The Inside Sales Representative will collaborate with marketing and program teams to align offerings with client requirements, follow up on inquiries, and support enrollment and account growth. Daily activities also focus on delivering a positive customer experience, meeting performance targets, and contributing to continuous improvement in sales processes.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience managing a structured sales pipeline.
• Ability to deliver high levels of Customer Service and Customer Satisfaction through clear communication and responsive support.
• Experience in Account Management, including nurturing relationships, retaining clients, and identifying upsell or cross-sell opportunities.
• Excellent verbal and written communication skills, comfortable with phone- and email-based outreach.
• Proficiency with CRM tools and basic productivity software (e.g., spreadsheets, presentations, email platforms).
• Goal-oriented mindset with the ability to work in a fast-paced environment and meet or exceed sales targets.
• Prior experience in education, training, or consulting sales is an advantage.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.