Job Description:

What You will Be Doing

• Responsible for system-related work which would consist of, order entries, maintenance, shipment release & inventory management.
• Be In close collaboration with Field , Inside (IS), Quote Specialist / Marketing, Warehouse and Logistics
• Responsible for overall Customer management as well as handling RMA (customer returns)
• Order Management, Order Entry, order Maintenance
• Shipment Release
• Inventory Management
• Ensure on time delivery.
• Process RMA (Customer returns)
• Shared role with Field / IS - Pre-Order & Order Entry
• Collaborate with sales team to meet or exceed monthly and annual sales goals.
• Generate sales reports, forecasts and performance metrics for internal review.
• Qualify sales leads, pass on leads to sales to quote and convert order.

What We Are Looking For

While it is preferred that the candidate is a degree holder / diploma and with working knowledge of the electronics components industry, the following are the Must-Have requirements to be successful in the role:

Expertise

• Order Management - PO to Invoicing & AR Process, RMA Process & Inventory management.
• Basic understanding of International Trade practices of Warehouse & Inco. Terms.
• Must have a tertiary education (Some formal training or experience is required to perform the job effectively)
• Experience : Must have min of 2 to 5-years experience from EMS/ Electronics components distribution.

Skills

• Committed to learn, be more & do more, Expert in OM of ERP & Excel, Process oriented.
• Excellent customer service / interpersonal skills
• Excellent communication skills, including English & country specific language
• Express ideas with clarity since role require regular exchange of communication.
• Demonstrate analytical , multitasking, prioritize and problem-solving skills.
• Advanced computer proficiency level

Attitude

• Operates from a service-oriented attitude.
• A proven team player and detail oriented
• High energy level with a sense of urgency
• Can do attitude (self-motivated)

What's In It for You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Insurance
• Bonus
• Growth Opportunity And more!