About Us

Exotel is one of Asia's leading customer communication platforms, on a mission to bring enterprise customer engagement to the cloud. We power billions of interactions annually and work with some of the most innovative companies across industries, including leading digital-first businesses and top-tier banks and financial institutions.

As enterprises increasingly adopt AI-led customer engagement, Exotel is at the forefront of enabling scalable, compliant, and intelligent conversations across voice and digital channels.

About the Role

We are looking for a dynamic Inside Sales Intern to support revenue growth by identifying, engaging, and closing deals with businesses seeking cutting-edge cloud telephony, CPaaS and CCaaS solutions. You will play a key role in expanding our customer base, nurturing relationships, and positioning our platform as the go-to solution for seamless communication.

Key Responsibilities:

• Lead Qualification & Nurturing - Identify potential customers among inbound leads via calls and emails.

• Consultative Selling - Understand client needs and present tailored communication solutions, including VoIP, Voice, Conversational AI (Chatbots and Voicebots), messaging, and Enterprise Contact Centre software. Ability to hand-hold customers through the integration process.

• Product Demonstrations - Assist in virtual demos and showcase how our solutions improve business communication.

• Solutioning - Determine and pitch the right feature/product/solution for customers needs and ability to configure/hand-hold the customer in the integration process.

• Pipeline Management - Maintain accurate records in the CRM, track leads, and follow up to move prospects through the sales funnel.

• Collaboration - Work closely with customer success and technical support teams to ensure a smooth onboarding process for customers.

• Negotiation & Closing - Lead pricing discussions, contract negotiations, and deal closures.

• Customer Engagement - Help build long-term relationships, provide insights, and identify upsell/cross-sell opportunities.

Ideal Candidate:

• Strong communication, interpersonal, and problem-solving skills.

• Passion for sales and a desire to build a career in B2B Software Sales.

• Eagerness to work in a dynamic, fast-paced environment.

• Interest in technology and a willingness to learn how applications are built using APIs.

• Self-motivated, proactive, and excited about cloud telephony solutions.

• Experience with cloud telephony and CRM tools is a plus.

Internship Details:

• Duration: 6 months

• Conversion to Full Time: The internship may be converted into a full-time role based on performance

Why Join Us

• Work with a fast-growing Cloud Communications and Conversational AI leader

• Hands-on SaaS sales experience in an innovative tech company.

• A dynamic, collaborative, and tech-driven environment.

• Potential for a full-time career opportunity based on performance.

If you're excited to kick-start your career in Inside Sales, we'd love to hear from you!