Inside Sales Executive

Company Description Hike Education is a leading EdTech organization that partners with top business schools to support learners pursuing higher education and professional growth. Founded in 2014, the company was built on a mission to bridge the gap for ambitious individuals seeking career advancement. From its beginnings in a small space in Noida, Hike Education has expanded to more than five locations and continues to grow. The organization has supported over 100,000 professionals through distance MBA programs, bachelor programs, and skill development courses in areas such as Data Science, Digital Marketing, Applied Finance, and various certificate programs. Hike Education is committed to developing future leaders and skilled professionals who contribute to organizational and personal success.
Role Description This is a full-time, on-site Inside Sales Executive role based in Gurugram. The Inside Sales Executive will engage with prospective learners, explain course offerings, and guide them in selecting programs that match their career goals. Daily responsibilities include handling inbound and outbound calls, qualifying leads, maintaining follow-ups, and converting inquiries into enrollments. The role involves collaborating with academic counselors and the marketing team, updating CRM systems, and meeting defined sales and revenue targets. The Inside Sales Executive will also provide clear, accurate information on programs, fees, and admission processes while ensuring a professional and supportive customer experience.
Qualifications

• Candidates should possess strong Inside Sales and Sales skills, with the ability to meet targets and convert leads into enrollments.
• Candidates should possess Lead Generation skills, including handling inquiries, prospecting, and maintaining a healthy sales pipeline.
• Candidates should possess excellent Communication and Customer Service skills to explain programs clearly, address queries, and build trust with learners.
• Candidates should possess basic computer literacy and CRM usage skills for maintaining records and updating learner information accurately.
• Relevant experience in EdTech, education counseling, or telesales is preferred.
• Bachelor's degree in any discipline is desirable, along with a strong interest in education and career development.
• Ability to work in a fast-paced environment, handle high call volumes, and collaborate effectively with cross-functional teams.