Inside Sales Executive

Role: B2C Inside Sales Executive

Department: Sales

Reporting to: Team Lead

Work Mode: Onsite (Baner, Pune)

Experience: 13 years (preferably in product-based D2C companies)

Key Responsibilities

Outbound Lead Generation & Prospecting

Initiate outbound calls, WhatsApp messages, and emails to reach potential customers

Identify buying signals, pitch product benefits, and generate interest in Frido's offerings

Build and maintain a healthy pipeline of qualified prospects.

Sales Conversion & Customer Interaction

Understand customer needs and recommend suitable products from our catalog

Persuasively communicate product value propositions and close sales

Ensure follow-ups are timely and customer queries are resolved professionally

CRM & Reporting

Maintain detailed records of interactions and outcomes in CRM tools

Track performance metrics including call volume, conversion rate, and revenue generation

Share regular updates with the team to align on progress and strategy

Requirements

13 years of experience in outbound inside sales, preferably in B2C/D2C sectors

Excellent communication and persuasion skills

Confidence in handling objections and driving conversations toward closure

Proficiency in using CRM platforms and managing sales data

Self-driven with a goal-oriented mindset

Bachelor's degree in any discipline (preferred)

What You Can Expect

A dynamic and mission-led team culture

Opportunity to work with an award-winning product line

Flexibility to work onsite or remotely

Real career growth opportunities in a fast-scaling D2C environment

Interested candidate can share your resume to [Confidential Information]