Information Technology Specialist

About Us

We are an Ireland-based company with over 20 years of experience in safety and compliance consulting. Building on this expertise, we've developed an EHS (Environment, Health & Safety) training and compliance management platform on Moodle, powered by custom-built plugins. As we continue to scale the platform and support future growth, we're expanding our team and hiring an IT Specialist.

Product: https://edusafe.ie/

Company: https://hollandsafety.ie/page/about-us

About the Role

Position: IT Specialist

Location: India (Remote)

Employment Type: Contract

Part Time: 5 hours per week

Remuneration: €250 - €350 per month equivalent to the local currency (based on relevant experience and suitability for the role).

Key Responsibilities:

IT Infrastructure & Cloud Management

• Coordinate with external IT and hosting providers to manage and monitor cloud infrastructure and application hosting environments, primarily on AWS.
• Manage and review servers, DNS, SSL certificates, backups and related infrastructure configurations.
• Monitor system availability, resource usage, performance and overall infrastructure health.
• Support deployment environments and infrastructure changes where required.

Cybersecurity & Access Management

• Perform regular security and vulnerability reviews across infrastructure and systems.
• Monitor logs, suspicious traffic, abnormal access and other potential security threats.
• Manage and periodically review administrative and privileged access to AWS, servers and development platforms.
• Review security configurations and controls, including firewall rules, IP restrictions, MFA/SSO and access permissions.
• Investigate security incidents and recommend preventive measures.

Monitoring & Incident Management

• Establish and maintain appropriate monitoring and alerting for critical systems.
• Troubleshoot infrastructure, network and configuration-related incidents.
• Identify whether incidents originate from infrastructure, configuration or application layers and coordinate with the appropriate technical teams.
• Conduct root cause analysis for significant incidents and implement preventive actions.
• Regularly verify backups and support disaster recovery and restoration testing.

IT Governance & Collaboration

• Support technical requirements and evidence preparation for ISO 27001 and other security/compliance activities.
• Work with software developers, management and external IT/security providers to resolve technical issues and improve infrastructure security.

Requirements

• Experience in IT infrastructure, systems administration, cloud operations or cybersecurity.
• Hands-on experience with AWS or similar cloud platforms.
• Good understanding of Linux servers, networking, DNS, SSL, firewalls, backups and access management.
• Experience with system monitoring, log analysis and troubleshooting.
• Understanding of vulnerability management, security hardening and incident response.
• Ability to troubleshoot issues across infrastructure, network and application environments.
• Strong communication skills and ability to work with developers and external technical providers.

Desirable

• Experience supporting SaaS or web-based production environments.
• Familiarity with PHP/MySQL-based application environments.
• Experience with penetration testing or vulnerability assessment.
• Knowledge of ISO 27001 or similar information security frameworks.
• Experience with disaster recovery, business continuity and cloud security.