The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business needs.
For more information, please visit www.executivecentre.com
Job Title: IT Manager
Manager – Information Technology should have a strong understanding of network concepts with experience in the field. They should be proficient in handling firewall concepts, SD-WAN, routing, switching, and wireless devices. Candidates should possess hands-on experience with Cisco routers, switches, and reputable firewall brands, and be confident in managing such devices. CCNP(R&S) certified is an added advantage.
Responsibilities:
- · Co-ordinating with ISP vendors for WAN related issues.
- · Providing first-hand information on the major impact on client business during any network outage and Troubleshooting LAN,WAN issues based on client complaints.
- · Firewall policies, Virtual FW configuration, SD-WAN, Security concepts like IPS, IDS, Access Control, Wireless security, DLP and Tacacs+/Radius.
- · Cisco Identity Services Engine configuration.
- · Hands on experience on firewall and the other network devices which are all mentioned - configuring and Troubleshooting Routers (CISCO 8000 series, 4451, 4431,4351,3925 and 2900 series ) and Switches (CISCO 3750 & 2960 and 9000 series ) and ruckus switches (ICX 7450 & ICX 7150)
- Configuring and Troubleshooting wireless WLAN(RUCKUS AND ARUBA).
- Monitor the network devices using networking tools link PRTG, Nagios and Cacti.
- Working knowledge on Windows OS,IMAC and VMware servers.
- Basic understanding of network management technologies (SNMP, FTP, Telnet, SSH, Netflow).
- Installing and Troubleshooting applications like printer, RDP,MS-office and Microsoft office.
- Providing the permissions to the users to access the files/folders on the local file server.
- Knowledge on Port Security, VLAN,DHCP,Ethernet Channel, HSRP,L3 Switching, IP Addressing and subnetting, VLSM, Access control list, NAT, PAT, VPN, OSPF, EIGRP, BGP and MPLS.
- Knowledge on NAS, Synology and other backup solutions.
- Knowledge of Windows server 2012 and active directory.
- Team Management experience is mandatory
- Candidate should have client facing experience.
Internal Coordination:
- Build professional relationships with colleagues and stakeholders.
- Support local operations in efficiency, and productivity.
Key Performance Indicators (KPIs):
- Client Engagement: Deliver exceptional service and anticipate client needs.
- Effective Communication: Practice active listening and ensure clarity in feedback.
- Collaboration: Exhibit a cooperative attitude and share knowledge within the team.
- Revenue Maximisation: Contribute to driving service revenue.
- Operational Efficiency: Demonstrate proactive multitasking skills.
- Professional Appearance: Consistently meet TEC grooming standards.
- Centre Maintenance: Uphold the look, feel, and operational efficiency of TEC centres.
Requirements:
- Hands on experience in Cisco switches and routers, firewall configuration, SD-WAN, Basic knowledge of Windows Server, Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, , Network Performance Tuning, Network security concepts.
- 5-7 years of experience
The Executive Centre is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, colour, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.
Your personal data would be treated confidential and would be used for recruitment purpose only.
- Please email your CV to [Confidential Information]