Description
The IMU - Client Account Lead - Utilities role is responsible for overseeing the management of key client accounts in the utilities sector, focusing on building strong relationships, driving growth, and delivering tailored solutions to meet client needs.
Responsibilities
- Lead and manage client accounts within the utilities sector, ensuring client satisfaction and retention.
- Develop and implement account strategies to drive growth and profitability.
- Collaborate with cross-functional teams to deliver high-quality solutions to clients.
- Analyze market trends and client needs to identify new business opportunities.
- Prepare and present reports on account performance, forecasts, and potential areas for improvement.
Skills and Qualifications
- 11-12 years of experience in account management or business development within the utilities sector.
- Strong understanding of utility operations and regulatory requirements in India.
- Proficient in client relationship management and negotiation techniques.
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.
- Experience with data analysis and performance metrics to drive decision-making.
- Ability to work collaboratively in a team-oriented environment and manage multiple projects simultaneously.
