IBE ANALYST

Order & Business Operations Management

• Manage customer order lifecycle from receipt to closure including procurement of goods and services

• Handle contract, project, proposal, and quotation tracking in business systems

• Ensure timely material availability, receipts, invoicing, and order completion

• Coordinate shopping carts, SAP entries, and procurement activities

Data Management & Reporting

• Extract and analyze data from SAP, IFS, and other business systems

• Prepare and publish reports for regional and global stakeholders

• Maintain accurate status updates across projects and contracts

• Support data-driven decision-making through structured reporting

Stakeholder Coordination & Communication

• Collaborate with regional, domestic, and global stakeholders for process execution

• Act as primary point of contact for internal customer queries

• Communicate effectively through emails, calls, and meetings

• Ensure timely updates and alignment across multiple teams

Compliance & Audit Support

• Ensure adherence to SOPs, policies, and compliance guidelines

• Support internal and external audits through documentation and reporting

• Participate in root cause analysis for process deviations

• Maintain confidentiality of commercial and financial data