Hypervisor Administrator

G6 - Hypervisor Administrator (Senior L1 / L1.5)
Role Summary
G6 engineers handle complex troubleshooting, perform deep diagnostics, support high severity incidents, validate L2/L3 changes, and guide junior resources.
Key Responsibilities
. Perform advanced troubleshooting on VMware & Hyper V:
o ESXi host isolation/PSOD analysis
o vCenter service issues
o DRS/HA failover problems
o VM performance bottlenecks (storage I/O, CPU co-stop, NUMA alignment)
. Perform advanced datastore and storage troubleshooting:
o Multipath issues
o Datastore latency
o NFS/iSCSI mount failures
. Validate changes implemented by L2/L3 (pre/post checks).
. Support cluster level operations:
o HA/DRS configuration validation
o Host maintenance mode validations
o Resource pool and folder permission checks
. Troubleshoot Virtual Networking:
o vSwitch/dvSwitch issues
o VLAN tagging mismatch
o Port group misconfiguration
. Identify recurring problems and raise RCA based Problem Tickets.
. Lead communication during outages affecting virtualization clusters.
. Contribute to runbooks, automation improvements, and SOP creation.
. Mentor G4/G5 engineers and ensure quality of escalations.

Skills Required
. 3-5+ years of virtualization experience in VMware / Hyper V.
. Expertise in ESXi, vCenter, virtual switches, storage connectivity, clustering concepts.
. Strong command-line skills (esxcli, PowerShell/PowerCLI).
. Understanding of DR concepts (SRM optional), HA/DRS logs, vSAN basics.
. Preferred: VMware VCP DCV, Microsoft Hyper V certification.