Job Title: HR Operations Executive / Senior Executive
Experience: 36 Years
Location: Bangalore
Business Unit: HR
Company: Quess Corp
Job Summary
The HR Operations professional will be responsible for managing end-to-end HR operational activities, ensuring accurate employee lifecycle management, compliance with statutory requirements, and seamless HR service delivery. The role supports large-scale, multi-location workforce operations typical of Quess Corp's business model.
Key Responsibilities
HR Operations & Employee Lifecycle
- Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, exits, and documentation
- Ensure timely issuance of appointment letters, confirmation letters, revisions, and relieving documents
- Maintain accurate employee records in HRMS and personnel files
Payroll & Benefits Support
- Coordinate with payroll teams to ensure accurate and timely payroll processing
- Validate payroll inputs such as attendance, leave, incentives, deductions, and reimbursements
- Support employee queries related to salary, PF, ESI, insurance, and other benefits
Compliance & Statutory
- Ensure compliance with labor laws and statutory requirements (PF, ESI, Gratuity, PT, CLRA, Shops & Establishments, etc.)
- Support audits (internal, statutory, client, and external audits)
- Maintain compliance documentation and statutory registers
HR Systems & MIS
- Manage HRMS data accuracy and process improvements
- Prepare and share HR MIS reports related to headcount, attrition, attendance, and compliance
- Analyze HR data to support decision-making
Employee Support & Engagement
- Act as a point of contact for employee HR queries and grievance redressal
- Support employee engagement initiatives and HR interventions
- Coordinate with regional HR, business teams, and external vendors
Process Improvement
- Identify gaps in HR operational processes and suggest improvements
- Support automation and standardization of HR processes across locations
Required Skills & Competencies
- Strong understanding of HR operations and labor compliances
- Experience working in large workforce / staffing / shared services environments
- Hands-on experience with HRMS and payroll coordination
- Strong attention to detail and documentation skills
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
Educational Qualification
- MBA / MSW in Human Resources or equivalent qualification
Preferred Experience
- Experience in staffing, facilities management, or services industry
- Exposure to multi-location and high-volume employee operations
- Experience working with clients and audits
Key Attributes
- Process-driven and compliance-focused
- High ownership and accountability
- Problem-solving mindset
- Ability to work independently and collaboratively
