Human Resources Manager

Job Role - Human Resource Manager

Location: Gurgaon, Sector 27

Type: Full-time

Reports To: Founder / Chief of Operations

SuperProfile is the all-in-one creator store — a creator economy platform designed to help content creators, brands, and agencies grow, monetize, and manage their audience at scale. We're VC-backed, Forbes-recognized, and recipients of the Instagram Champion Award at Meta's WhatsApp Business Summit. With a 100+ member team and scaling rapidly, we're building something game-changing — and we need a seasoned HR leader who can own the entire people function, scale culture, and drive organizational excellence as we grow.

ROLE OVERVIEW

We're looking for a strategic, hands-on HR Manager who will function as the Head of the People function at SuperProfile. You'll own everything people — from building scalable HR systems and leading a growing HR team, to shaping organizational culture across 100+ employees and ensuring world-class talent operations. This isn't a support role; it's a leadership seat at the table.

We want someone who is deeply tech-savvy, AI-native in their approach to HR, and has ideally been through the chaos and excitement of scaling a Series A or Series B startup. If you think in systems, automate before you delegate, and genuinely care about people — not just policies — we want to talk to you.

WHAT YOU'LL BE DOING

Operational Excellence & HR Leadership

• Own end-to-end HR operations for a 100+ member organization — compliance, payroll, employee lifecycle, hiring, onboarding, and L&D

• Build, lead, and mentor the HR team across recruitment, training, employee engagement, and performance management

• Design and implement HR systems, workflows, and SOPs from scratch that scale with rapid organizational growth

• Ensure meticulous compliance with all Indian labor laws — PF, ESI, TDS, GST, Income Tax, and all statutory requirements

• Manage payroll processing with 100% accuracy, maintain employee records, and own the compliance calendar

• Partner closely with the CFO on people-related budgeting, headcount planning, and financial forecasting

Systems Building, Tech & AI Integration

• Evaluate, implement, and optimize HRIS, ATS, payroll, and performance management platforms — you pick the stack, not just use it

• Leverage AI tools and automation to streamline repetitive HR workflows — resume screening, onboarding sequences, engagement surveys, MIS reporting, and more

• Build self-serve HR systems and dashboards that reduce manual dependency and give leadership real-time visibility on people metrics

• Stay on top of emerging HR tech and AI trends; proactively pilot new tools that give SuperProfile an edge in talent operations

• Create data-driven hiring funnels with clear tracking — source-to-hire ratios, time-to-fill, quality-of-hire, and cost-per-hire metrics

Culture, Talent & Organizational Development

• Design and implement a culture framework that is intentional, inclusive, and aligned with SuperProfile's fast-paced, Gen Z-friendly DNA

• Build robust hiring systems and employer branding strategies to attract top-tier talent at scale while maintaining cultural alignment

• Create structured training and development programs — leadership pipelines, skill-building tracks, and career pathing frameworks

• Establish trust-driven employee relations protocols, including grievance handling, conflict resolution, and skip-level conversations

• Drive employee engagement initiatives and conduct regular pulse checks across teams to identify gaps and opportunities

• Lead DEI (Diversity, Equity & Inclusion) efforts and ensure they are embedded into hiring, development, and day-to-day culture

Strategic HR & People Analytics

• Partner directly with the Founder and Chief of Ops to define the long-term HR strategy and people roadmap

• Lead policy creation and rollout — leave policies, performance management frameworks, benefits design, POSH compliance, and more

• Design and implement a robust performance management system with clear goal-setting, review cycles, and feedback mechanisms

• Build HR dashboards and MIS reports giving leadership real-time visibility on people metrics — attrition, engagement, hiring velocity, cost-per-hire, etc.

• Conduct regular analysis of team health, retention, and organizational design; present insights and action plans to leadership

Compliance & Governance

• Ensure seamless statutory compliance across all entities — TDS, GST, Income Tax, labor law adherence, and audit readiness

• Handle internal and external audits, secretarial processes, and regulatory filings with precision

• Stay proactively updated on compliance changes and implement necessary adjustments ahead of deadlines

• Establish and maintain financial policies and procedures aligned with regulatory requirements

QUALIFICATIONS & REQUIREMENTS

Must-Have

• (mandatory)MBA in HR

• 7+ years of progressive HR experience with at least 3 years in a managerial or leadership capacity

• Proven experience managing HR for teams of 100+ employees in a high-growth startup environment

• Prior experience at a Series A or Series B startup is strongly preferred — you understand the pace, the pivots, and the controlled chaos of scaling

• Strong expertise in Indian labor laws, statutory compliance, payroll management, and HR governance

• Demonstrated track record of building HR functions, systems, and processes from scratch — not just inheriting and maintaining them

• Tech-savvy and tool-first mindset — you're comfortable evaluating and implementing HRIS, ATS, payroll platforms, and productivity tools (e.g., Keka, Darwinbox, greytHR, Zoho People, or similar)

• AI-friendly and automation-oriented — you actively use AI tools (ChatGPT, Claude, Notion AI, etc.) to improve speed, accuracy, and decision-making in HR workflows

Leadership & Mindset

• Systems thinker — you see broken processes and build scalable solutions, not band-aids

• Ownership mentality — you don't wait for permission; you identify problems and fix them

• Strong leadership skills — ability to build, inspire, and manage a high-performing HR team

• Excellent communication and stakeholder management skills across all levels of the organization

• Comfortable navigating ambiguity, making decisions with incomplete data, and moving fast without compromising quality

• Data-driven decision maker — you back your recommendations with numbers, not just instinct

WHAT'S IN IT FOR YOU

• A leadership seat — you're not supporting the people function, you're owning it

• Direct access to founders; your voice shapes strategic decisions and company direction

• High-impact visibility — see your work transform company culture within the first 90 days

• Work at the intersection of tech and people — build AI-powered, systems-driven HR from the ground up

• A fast-paced, collaborative environment with massive growth and learning opportunities

• A fun, creative team that values ownership, real talk, and building things that matter

• Competitive compensation and benefits that match the scope of the role

• Growth trajectory as SuperProfile scales — this role grows with the company

SOUND LIKE YOU

Let's chat. Drop your CV or just call — no formalities, just a real conversation.

Email: [Confidential Information]

Phone: 9971233541