Human Resources Executive

Job Title: Senior Associate / Assistant Manager Operations

Location: Mumbai

Company Overview

PwC AIMS India is a 100% owned subsidiary of PwC UK, established to provide actuarial services to the UK territory. The team currently consists of around 130 professionals and is expected to grow by approximately 50% over the next three years.

With the increasing size and complexity of the business, we are looking to recruit a Senior Associate / Assistant Manager Operations and Administration to work closely with the Operations Manager and Chief Operating Officer, supporting operational efficiency and administrative excellence within the Mumbai office.

Position Overview

This role will provide operational and administrative support to the Mumbai office. The candidate will leverage their experience, skills, and knowledge to support a wide range of operational functions including compliance management, vendor management, facilities administration, staff engagement, infrastructure management, and general office operations.

The role requires strong coordination with leadership and support teams to ensure efficient office operations and regulatory compliance.

Key Responsibilities

1. Operations and Administrative Management

• Oversee and ensure smooth day-to-day office operations including facilities management, infrastructure support, and business continuity planning (BCP).
• Manage vendor relationships and coordinate procurement activities ensuring cost efficiency and service quality.
• Coordinate and manage employee travel arrangements, hotel bookings, and logistics support.
• Maintain and improve office operational systems to enhance productivity and workflow efficiency.
• Support the planning and execution of office events, leadership meetings, and internal conferences.
• Provide operational support to leadership and internal teams to maintain smooth office functioning.

2. Compliance and Reporting

• Work closely with labour law consultants to ensure monthly, quarterly, and annual statutory compliance requirements are met.
• Maintain compliance documentation and ensure adherence to Indian labour regulations.
• Prepare, analyse, and present HR and operations-related reports and metrics for management decision-making.
• Support internal audits and ensure documentation readiness for regulatory reviews.

Qualifications and Experience

• Graduate degree in any discipline.
• 3 7 years of experience in Operations, Administration, or Office Management.
• Experience in Big4 firms, consulting companies, GCCs / Captives, or Shared Delivery Centres (SDCs) will be preferred.
• Strong understanding of operations management practices and regulatory compliance in India.