Roles and Responsibilities
- Partner with the business leaders to identify talent requirements, plan for talent development, productivity and retention.
- Partner with the Talent Acquisition team for recruitment needs and ensure healthy TAT is maintained for on roll hirings.
- HR induction of all new joiners in scope
- Support business on Talent Acquisition actions in partnership with Hiring Manager.
- Operations actions for outsourced hirings in line with approved internal processes.
- HC management for respective perimeter
- Lead regular HR cycles (performance management, C&B planning, etc.) and deliver on key HR metrics for the region – with respect to recruitment, diversity recruitment, training, engagement, employee life cycle management, etc. by partnering with the respective CoEs
- Be an enabler for a culture that is in line with the Organization's practices by the advocacy of the same to the employees as well as stakeholders; deploy culture building initiatives and implement a high- performance culture
- Analyze trends in employee turnover, employee engagement surveys, performance management, pulse sessions and recommend interventions backed by data. Stronghold on data, providing insights and recommendations
- Implement and communicate the new policies, procedures, and programs in support of Business
- Be the first point of contact for all employee grievances and conduct necessary investigations
- The role needs to work out of HO for 2 days, CEC office for 1 day and Service office for 1 day with hybrid
Key Note:
- we need HRBPs who have worked in service led industries like Telecom, Elevator, UPS, Electronics where they are familiar with handling Field Service Engineers.
- We need someone who is grounded and able to connect with them to drive the HR blueprint in addition to leading Engagement actions in HO along with HRBP role.
- We want diversity candidate who manages service, contractual people , helpdesk/ back office / field engineers etc
