Who are we
FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue, empowering clients with seamless navigation through the ever-evolving cryptocurrency landscape.
About the Role
We're seeking a highly organized and detail-oriented People Operations Analyst to join our growing People team. In this role, you will be responsible for delivering an exceptional employee experience across the full lifecycle, from onboarding through offboarding, while ensuring our people processes are accurate, efficient, and scalable.
You will partner cross-functionally with HR, Talent Acquisition, and Compensation to execute and improve core people operations. The ideal candidate has a strong operational mindset, thrives in a fast-paced environment, and consistently thinks ahead about downstream impacts and process efficiency.
Impact
You will be working as People Operations Analyst and will be a part of the People Team in Bangalore, India. You will be aligned to our Global People vertical and will help in people related areas such as Onboarding, Onboarding and other administrative tasks globally. You will lead a diverse set of HR projects of varying degrees of complexity, impacting both team and company-wide operations. You support ambiguous projects collaborating with teammates and key stakeholders every step of the way.
About the job
Responsibilities:
HR System and Administration:
- Manage day-to-day HR administrative and operational tasks, including employee record keeping, ensuring timely updates of new hires and leavers information on company portal and maintaining up-to-date and confidential staff records, including personal information and employment details.
- Issuing employment letters upon request
- Preparing and maintaining employment contracts, policies, and procedures.
- Managing documentation related to employee status changes, such as promotions, transfers, and terminations.
- Review our existing People processes to identify opportunities for improvement, through process iteration, systems acquisition, or policy change
- Download reports for prepare monthly, quarterly and annual metrics for People team
Global Onboarding & Offboarding Support
- Coordinate pre-joining formalities, documentation collection, and system setup.
- Support offboarding steps, including documentation, checklists, and system updates.
- Ensure new joiners receive a smooth and positive onboarding experience.
- Initiate background checks for new hires and follow up with vendors and candidates.
- Review completed reports and escalate discrepancies as needed.
HR Documentation & Letters
- Prepare and process standard HR letters such as employment verification, experience letters, salary letters
- Maintain templates and ensure consistency across regions.
Recruiting Operations
- Maintain and update global offer letter templates, ensuring accuracy and alignment with internal compensation and legal guidelines.
- Manage post-offer candidate engagement to ensure a smooth pre-joining experience.
- Support Talent Acquisition on operational projects, including referral bonus processing, data hygiene, and recruitment process improvements
General HR Support
- Respond to employee queries related to HR processes, policies, or documents
- Support HR projects, audits, and process improvement initiatives as needed.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field
- 13 years of experience in HR operations, People Operations, or Recruiting Operations (preferred)
- Strong attention to detail with excellent organizational and time-management skills
- Ability to handle confidential information with integrity and professionalism.
- Strong communication skills and comfort working with global teams.
- Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite.
- Experience in a growth-stage start-up will be preferred
- Proven ability to manage multiple projects and priorities in a fast-paced environment
- Ability to work independently and as part of a team, with a strong sense of accountability and ownership
