HRSS Officer / Specialist

The role includes full spectrum HR Service delivery expertise across HR operations, policy administration, payroll and benefits administration, management of day-to-day employee queries, and delivery of HR data analytics and reporting. The position will primarily support UK, Denmark (DK), and Ireland (IRE) within NEU, operating largely in a UK time-zone aligned shift.

Main Activities:

• Managing individual employee administrative records from onboarding through to exit

• Preparing and maintaining employment documentation and contracts in line with local regulations

• Supporting new hire documentation and onboarding processes

• Administering benefits and supporting statutory and regulatory HR requirements

• Updating and maintaining HR systems and internal tools

• Responding to employee HR-related queries across supported geographies

• Coordinating payroll inputs with payroll providers and supporting payroll validation activities

• Supporting checking and proofreading of payroll data and pay slips

• Maintaining and preparing SOPs and process maps for HR operations

• Supporting HR data analytics, dashboards, and standard reporting requirements

Skillset Required:

• Master's Degree in Human Resources

• Minimum 5+ years of mandatory and relevant experience in UK HR Operations, including payroll and statutory administration, preferably within an HR Shared Services environment

• Strong exposure to an HR Operating Framework from a UK perspective, including:

• New hire documentation and onboarding
• Benefits administration
• HR system administration
• Local regulatory and statutory compliance

• Mandatory experience handling multi-geography, English-speaking markets, with primary focus on UK and broader EU/NEU regions

• Strong experience in HR analytics and reporting

• Excellent oral and written communication skills

• Advanced MS Excel skills (including macros); experience with MS SharePoint

• Hands-on exposure to HRMS/HRIS and payroll software relevant to UK, Ireland, and Denmark

Additional Experience / Nice to Have:

• Any European language proficiency (other than English)

• Experience supporting Nordic or broader European HR operations

• Prior experience in structured HR Shared Services setups with process optimization focus