Key Responsibilities:
1. HR Operations Management:
- Oversee daily HR operations, ensuring efficient workflow in areas such as recruitment coordination, onboarding, offboarding, and HR administration.
- Ensure HR systems, including HRIS and payroll, are consistently maintained and updated.
- Manage the employee life cycle processes from onboarding to exit and ensure accurate and timely documentation.
- Serve as the main point of contact for HR operational queries, providing efficient issue resolution.
2. Payroll & Benefits Administration:
- Payroll processing and coordination with Payroll Partner to ensure accurate and timely payment to employees.
- Manage employee benefits administration, including health insurance, attendance and leave administration, and other benefits programs.
- Ensure full compliance with statutory requirements related to payroll, compensation, and employee benefits.
3. HR Policy & Compliance:
- Support the development, implementation, and continuous improvement of HR policies and procedures.
- Regularly review and update HR policies to reflect changes in labor laws or company policies.
- Conduct audits of HR activities to ensure adherence to legal standards and local labor regulations.
4. HRIS & Data Management:
- Maintain the Human Resources Information System (HRIS) for accurate and up-to-date employee records.
- Generate and analyze HR metrics and reports to guide informed decision-making and process improvement.
5. Employee Relations & Support:
- Provide support to employees and managers on HR operational matters such as policies, compensation, benefits, and HR system queries.
- Act as a liaison between employees and management to address any HR Ops related concerns or grievances.
6. Reporting & Analytics:
- Prepare and share regular reports on HR metrics such as employee turnover, payroll, and compliance.
- Develop monthly HR reports and dashboards for management review, providing analytical insights to support HR strategy.
Requirements
- Education: Masters degree in human resources or related field.
- Experience:Minimum 3 years of experience in HR operations.
- Technical Skills:Proficiency in HRIS systems (preferably Zoho People) and advanced knowledge of MS Office, particularly Excel.
- Knowledge:Strong understanding of HR policies, employment laws, and best practices in HR operations.
