Key responsibilities
- Recruitment and onboarding: Administer the entire hiring process, from sourcing candidates to onboarding new hires.
- Policy and compliance: Develop, implement, and update company policies and procedures.
- Ensure compliance with labour laws and company regulations.
- Communicate policy changes to employees.
- Employee relations: Manage employee grievances and ensure a positive and harmonious workplace.
- Handle employee questions, counselling, and performance management issues.
- Conduct exit interviews to understand reasons for employee turnover.
- Compensation and benefits: Oversee payroll processing and benefits administration.
- Manage employee benefit packages.
- Performance management: Conduct performance appraisals and provide feedback.
- Develop performance improvement plans when needed.
- HR administration: Maintain accurate and up-to-date employee records.
- Manage HR information systems and generate reports.
- Employee engagement: Boost employee morale through engagement initiatives and events.
- Promote a positive company culture.
Required skills and qualifications
- Strong organizational, interpersonal, and analytical skills.
- Knowledge of human resources and administrative functions.
- Ability to maintain confidentiality and handle sensitive information.
- Familiarity with current HR best practices and labour laws.
- Excellent communication and problem-solving abilities.