OutcomesAI is a healthcare technology company building an AI-enabled nursing platform designed to augment clinical teams, automate routine workflows, and safely scale nursing capacity.
Our solution combines AI voice agents and licensed nurses to handle patient communication, symptom triage, remote monitoring, and post-acute care reducing administrative burden and enabling clinicians to focus on direct patient care.
Our core product suite includes:
- Glia Voice Agents multimodal conversational agents capable of answering patient calls, triaging symptoms using evidence-based protocols (e.g., Schmitt-Thompson), scheduling visits, and delivering education and follow-ups
- Glia Productivity Agents AI copilots for nurses that automate charting, scribing, and clinical decision support by integrating directly into EHR systems such as Epic and Athena
- AI-Enabled Nursing Services a hybrid care delivery model where AI and licensed nurses work together to deliver virtual triage, remote patient monitoring, and specialty patient support programs (e.g., oncology, dementia, dialysis)
Our AI infrastructure leverages multimodal foundation models incorporating speech recognition (ASR), natural language understanding, and text-to-speech (TTS) fine-tuned for healthcare environments to ensure safety, empathy, and clinical accuracy. All models operate within a HIPAA-compliant and SOC 2certified framework. OutcomesAI partners with leading health systems and virtual care organizations to deploy and validate these capabilities at scale. Our goal is to create the world's first
AI + nurse hybrid workforce, improving access, safety, and efficiency across the continuum of care.
HR - Business Partner
We are seeking a strategic and people-centric
HR Business Partner to help shape the cultural and organizational foundation of our growing company. The HRBP will work closely with the
CTO and leadership team to define leadership identity, strengthen organizational values, and build systems that foster alignment, engagement, and scalable growth across global teams.This is a pivotal role focused on connecting people strategy to business goalsbalancing
long-term organizational vision with the
day-to-day execution of HR processes, including appraisals, engagement, and leadership development.
Key Responsibilities
Leadership Identity & Values
- Define and articulate the organization's leadership identity, principles, and behavioral expectations
- Embed core values into everyday work practices, performance frameworks, and leadership behaviors
- Conduct regular culture and values assessments to gauge employee understanding and adoption
Long-term Vision & Goal Setting
- Partner with leadership to define 25 year people and organizational goals aligned with growth, culture, and impact
- Translate long-term vision into measurable HR strategies and annual OKRs
- Build dashboards or metrics that reflect cultural and engagement health
Alignment Across Teams & Locations
- Foster organizational alignment across geographies, ensuring all teams work toward shared objectives
- Design and facilitate leadership syncs, team workshops, and communication cadences that reinforce unity
- Support change management initiatives that drive consistency and clarity during scale-up phases
Employee Connection & Value
- Lead initiatives that strengthen employee belonging and purpose, including recognition programs, engagement surveys, and internal storytelling
- Collaborate with managers to create career pathways and development plans that reflect both organizational goals and individual aspirations
- Act as a trusted advisor for employees, nurturing a culture of openness, empathy, and accountability
Systems & Processes for Execution
- Design and institutionalize HR systems and tools that support effective executionperformance reviews, feedback loops, goal tracking, and compensation processes
- Drive data-informed decision-making through HR analytics and insights
- Ensure compliance with local labor laws across operating geographies (US, Singapore, India)
Scalable Structures
- Partner with leadership to design organization structures that can flex and scale as the company grows
- Define role frameworks, leveling guides, and talent planning models that ensure clarity and growth consistency
- Support the creation of succession planning and leadership pipeline programs
Appraisals & Performance Management
- Lead the performance appraisal cycle, ensuring fairness, transparency, and alignment with values
- Train leaders and managers on goal setting, feedback, and evaluation best practices
- Drive continuous performance conversations to keep teams aligned and motivated
Nursing Workforce (US Region)
- Lead recruitment, onboarding, and credentialing of nurses for the US operations, ensuring alignment with clinical and regulatory standards
- Manage medical fitness checks, background verification, and licensure validation before onboarding
- Partner with the Clinical and Compliance teams to ensure adherence to all healthcare employment regulations (OSHA, HIPAA, state nursing boards)
- Implement systems to track compliance, renewals, and continuing education requirements for nursing staff
- Support employee engagement and retention programs tailored for the nursing workforce
Qualifications
- Master's degree in Human Resources, Organizational Psychology, or Business Administration
- 7+ years of HR experience, with at least 2+ years in multi-location or healthcare workforce management
- Strong background in leadership development, organizational design, and compliance management
- Experience managing recruitment and onboarding for clinical roles is highly desirable
- Excellent interpersonal, facilitation, and communication skills across diverse cultures
- Good to have: SHRM-SCP Senior Certified Professional
Preferred Attributes
- A thoughtful leader who can balance strategy with empathy
- Strong business acumen and the ability to connect people strategy with company performance
- Comfortable working in an entrepreneurial, evolving environment
- Experience working with technology or innovation-driven teams is a plus
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
