overview:
We are looking for a meticulous and motivating Housekeeping Supervisor to lead our housekeeping team. If you have a keen eye for detail, strong leadership skills, and are dedicated to maintaining exceptional standards of cleanliness, we encourage you to apply!
Responsibilities:
- Assign staff their daily duties and inspect work for conformance to prescribed standards of cleanliness across all areas.
- Check rooms and common areas, including stairways, hallways, and lounge areas, regularly to ensure immaculate cleanliness and presentation.
- Perform cleaning duties in cases of emergency or staff shortage to ensure operational continuity and guest satisfaction.
- Establish and educate staff on cleanliness, tidiness, and hygiene standards through regular training and coaching.
- Motivate team members and foster a positive work environment, resolving any issues that occur on the job efficiently and professionally.
- Respond to customer complaints and special requests promptly and courteously, ensuring guest satisfaction.
- Oversee inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Ensure all team members adhere to safety protocols and procedures.
Requirements:
- Proven experience in housekeeping, with at least 1-2 years in a supervisory role.
- Strong knowledge of cleaning chemicals, equipment, and procedures.
- Excellent leadership, communication, and interpersonal skills.
- Ability to train, motivate, and develop a team.
- Detail-oriented with a strong commitment to quality and hygiene.
- Ability to handle challenging situations calmly and effectively.
- Flexibility to work various shifts, including weekends and holidays, as needed.
