Network Engineer(4)

Cradlepoint is looking for an experienced Network Engineer specializing in Packet Core, with strong knowledge of 2G/3G/4G/5G technologies. This role demands a strong focus on KPI report generation and KPI-driven optimization in multi-vendor environments. You will take high ownership in maintaining network performance, quality, and timelines, in alignment with Cradlepoint's standards.

Roles and Responsibilities

• Responsible for end-to-end project delivery in alignment with Market Area (MA) objectives.
• Generate and distribute KPI reports within agreed timelines.
• Perform in-depth analysis and provide resolution of network KPI degradation.
• Collaborate with internal and external stakeholders to ensure smooth and timely execution of project deliverables.
• Promote and enforce adherence to standard processes, methodologies, and industry best practices.
• Ensure continuous KPI compliance as per agreed SLAs and performance targets.

Experience

• Strong understanding of PS Core technologies with proven experience in KPI reporting and troubleshooting KPI degradation issues.
• Proficient in KPI call flows, calculating formulas, and counters.
• Good exposure to Microsoft Excel & PowerPoint.
• Deep understanding of protocols including GTP, Diameter, SCTP, PFCP, and HTTP/2 for troubleshooting control and user plane issues.

Skillset

• Solid understanding of 2G, 3G, 4G, and 5G technologies.
• Strong knowledge of Packet Core Network Elements: MME, SGW, PGW, SMF, UPF, AMF, PCF, PCRF, HSS, DNS, DPI, CGNAT.
• 3G/4G/5G Core Technologies: EPC, 5GC architecture, Control/User Plane separation.
• Call Flow Expertise: Attach, default/dedicated bearer setup, handovers, VoLTE/VoNR sessions, roaming.
• Performance & KPI Analysis: Deep knowledge of KPI metrics, counters, and troubleshooting techniques.
• Understanding of automation for O&M and reporting tasks.
• Good Communication skills.