Hiring For Customer Service Representative

Roles & Responsibilities:

• Handle inbound and/or outbound customer queries via voice, email, or chat
• Provide accurate information and effective solutions to customers
• Maintain professionalism and empathy in every customer interaction
• Escalate unresolved issues to the appropriate departments
• Follow up to ensure resolution and customer satisfaction
• Meet performance metrics such as response time, resolution rate, and customer satisfaction scores

Why Join Us:

• Multiple openings across domestic and international support processes
• Competitive salary and performance-based incentives
• Two-way cab facility (for applicable shifts)
• Friendly and inclusive work environment
• Career growth and internal training opportunities