Performance Management System (PMS), Strategy & Succession Planning, Employee Engagement, Employer Branding, CSR, Rewards and Recognition, Managed Services, L1/L2/L3 Support Operations, Service Governance, Automation-Led Operations, Continuous Service Improvement
Description
As a Head of Talent Management, this role requires the incumbent to use their HR domain knowledge to help the organization in designing and redesigning Talent Processes, Practices and Systems, while providing effective talent solutions and deploying them successfully across the organization through other HR teams as appropriate.
Location: Gurugram / Hyderabad
Role Type: Full Time
Published On: 26 March 2026
Experience: 20+ Years
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Description
As a Head of Talent Management, this role requires the incumbent to use their HR domain knowledge to help the organization in designing and redesigning Talent Processes, Practices and Systems, while providing effective talent solutions and deploying them successfully across the organization through other HR teams as appropriate.
Role and Responsibilities
- As a center of excellence (COE) for PMS this incumbent will design or redesign this critical talent process either all new or continuously improve to deliver effective outcomes as appropriate.
- Own, foster, and execute the current performance management system which promotes fairness and meritocracy.
- Assess on an ongoing basis, the business leaders and employee needs and changes and identify the areas in which performance can be improved.
- Identify on ground challenges for high performance in each business, level in the organisation performance management system to build high performance culture.
- Evaluate and educate HR team on the best Talent Practices in PMS and work together to deliver the relevant practices, systems and processes accordingly.
- Update and review the succession planning module information for the eligible population.
- Ensure that the team adheres to the Succession Planning (SP) module update and review timelines.
- Keep the management and other stakeholders like Talent Acquisition team updated on the leadership cover Index-output of the succession planning exercise.
- Drive business engagement and implementation across all areas of the HR agenda, spearhead all Talent, Performance, and change management initiatives ensuring Key stakeholder management.
- Drives surveys – company's annual employee feedback survey and the action planning on the feedback subsequently.
- Maintain overall employee engagement calendar along with the Talent Management team.
- Collaborate with businesses and ER/HRBPs to drive and implement the HR initiatives above.
- Review the engagement calendar and various inputs received from employees and leaders through survey & otherwise to strategize, design & add/remove more programs to keep the engagement plan relevant with evolving needs.
- As a co-owner of the employer branding exercise, own the actionable and timelines of this project.
- Help various internal and external teams in delivery of their respective actionable aligned with this intervention.
- Manage Corporate Social Responsibility (CSR) activities.
- Design, execute, and own the Reward & Recognition (R&R) agenda.
- Anchor all the R&R interventions like Frontier, iUtsav, Champ, Talent meets etc.
- Help the ER team and other stakeholders in timely & effective delivery of the above.
- Helps review the R&R interventions periodically to keep them relevant to the organization needs.
- Lead the Talent Assessment and deployment process for mid-senior level leaders through processes like Talent councils.
- Ensure that the information flow between the various talent & performance processes is meaningful, aligned & timely – PMS, Talent Council output, succession planning.
- Work on newer and more effective forms of the employee communication plan for the organization.
- Be abreast of the latest talent management practices in the industry & try to evaluate the applicability & benefit of bringing in the same for the organization.
- Understand, assimilate and execute robust Talent Management support methodologies and processes i.e. understanding of technology-driven tools, particularly HRIS and other Talent Management technologies.
Skills And Experience
- MBA-HR, PGDHRM in Human resources with 15+ years post qualification experience in Human Resources Proven experience effectively prioritizing workload to meet deadlines and work objectives.
- Keen interest and inclination towards conceptualizing and designing HR initiatives.
- Drive for results, decision making, customer focus, business acumen, taking ownership, withstanding pressure, HR analytics, assessment and competency tool.
- Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
- Expert level proficiency in MS-Office Suite-PowerPoint and Excel.
