Head of PMO

Job Details: Head of PMO – Job Description

Location: India – Hyderabad, Bangalore, or Gurgaon

Department: Operations

Reports to: COO

Role Purpose

The Head of PMO is responsible for establishing, mobilising, and leading a high-performing Project Management Office that drives delivery excellence, financial accuracy, and operational discipline across the organisation.

This role has end-to-end accountability for PMO mobilisation, tooling, governance, reporting, and performance, and ensures that project data, forecasts, and delivery outcomes are trusted, consistent, and commercially sound.

PMO Mobilisation & Governance

• Lead the mobilisation of a new PMO, defining structure, roles, standards, and ways of working.

• Design and embed the PMO operating model, delivery governance, and control mechanisms.

• Ensure consistent application of project management methodologies across all projects.

• Establish clear accountability frameworks for scope, schedule, cost, risk, and quality.

Project Manager Accountability

• Hold Project Managers accountable for delivery execution, governance compliance, and data quality.

• Set clear expectations for planning discipline, reporting accuracy, and risk management.

• Address underperformance through coaching, escalation, and corrective action.

Timesheeting, Forecasting & Financial Control

• Accountable for the quality and accuracy of data in Harvest and Forecast.

• Ensure timely, accurate timesheet submission and forecast integrity.

• Work with Finance to support accurate invoicing and margin control.

RAID & Change Control

• Own and enforce RAID management across all projects.

• Ensure risks and issues are actively managed and escalated.

• Govern change control and commercial approval processes.

Process Mobilisation & Control

• Lead project mobilisation to ensure correct setup from initiation.

• Monitor adherence to PMO processes and intervene where necessary.

• Drive continuous improvement through delivery insight.

Power BI Reporting (Critical Requirement)

• Own PMO reporting using Power BI.

• Design and maintain dashboards covering utilisation, chargeability, capacity, forecast vs actuals, and ETVC metrics.

• Provide insight-driven reporting to senior leadership.

Skills & Experience

Essential:

• Proven experience mobilising a PMO from scratch.

• Strong hands-on Power BI experience.

• Strong delivery finance, forecasting, and governance capability.

Desirable:

• Experience in technology or consultancy environments.

• Exposure to earned value or advanced delivery metrics.