Head of IT & Information Security

Foxtale is one of India's fastest-growing D2C skincare brands, driven by science, innovation, and a mission to make effective skincare accessible to all. We create dermatologist-tested, high-performance products tailored for Indian skin. At Foxtale, you'll join a passionate, fast paced team redefining beauty for the modern consumer.

KEY RESPONSIBILITIES

1. IT Infrastructure & Operations

▸ Own end-to-end IT infrastructure — servers, networks, cloud environments, and end-user devices.

▸ Ensure 99.9%+ uptime for all critical systems, especially our e-commerce and fulfilment stack.

▸ Drive cloud strategy and optimisation across AWS / Azure / GCP, including cost governance.

▸ Lead IT vendor relationships, SLA management, and procurement.

▸ Oversee system administration, access controls, user provisioning, and lifecycle management.

2. Information Security & Data Privacy 

Define and enforce Foxtale's information security strategy, policies, and standards.

▸ Protect customer PII and transactional data in line with applicable data protection regulations (IT Act, DPDP Act, and international frameworks where relevant).

▸ Build and manage a Security Operations function — threat detection, incident response, and vulnerability management.

▸ Conduct regular security assessments, penetration tests, and risk reviews.

▸ Implement and maintain DLP (Data Loss Prevention), endpoint security, SIEM, and IAM solutions. Champion a security-first culture across the organisation through training and awareness programmes.

3. Compliance & IT Audit

 Ensure compliance with relevant regulatory and industry standards (ISO 27001, SOC 2, PCI-DSS, GDPR/DPDP as applicable).

▸ Lead internal IT audits and coordinate with external auditors; close audit findings within agreed timelines.

▸ Maintain audit-ready documentation of systems, processes, and security controls.

▸ Manage risk registers and ensure timely escalation and remediation of IT and security risks.

▸ Partner with Finance, Legal, and Operations to align IT practices with business compliance requirements.

4. IT Strategy & Leadership

▸ Build, mentor, and lead a lean, high-impact IT and security team.

▸ Develop and manage the annual IT budget, delivering value through smart investments.

▸ Define and execute a multi-year IT roadmap aligned with Foxtale's growth trajectory.

▸ Act as the primary technology advisor to senior leadership on infrastructure, security, and digital risk. Drive automation and process improvement across IT operations to scale efficiently.

5. E-commerce & Business Systems

▸ Provide hands-on oversight of the technology stack powering our D2C e-commerce platform. ▸Collaborate with Product, Marketing, and Operations teams to ensure systems meet business needs. ▸Manage integrations across ERP, CRM, OMS, WMS, and analytics platforms.

▸ Ensure platform resilience during high-traffic events (sales, launches, campaigns). 

Education

▸ Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree or MBA preferred.

▸ Relevant certifications highly valued: CISSP, CISM, CEH, ITIL and PMP

Experience

▸ 8+ years in IT Infrastructure and/or Information Security, with at least 4–5 years in a leadership or Head-of role.

▸ Proven track record in a high-growth tech or consumer/D2C company — you understand the pace and the stakes.

▸ Hands-on expertise in scaling infrastructure for e-commerce: CDN management, cloud autoscaling, API security, and platform integrations.

▸ Experience running or building a Security Operations function (SOC, SIEM, incident response).

▸ Prior ownership of compliance programmes (PCI-DSS, SOC 2, or equivalent).

Technical Skills :

▸ Cloud platforms: Deep familiarity with at least one of AWS, Azure, or GCP — architecture, security controls, and cost optimisation.

▸ Security suites: Hands-on experience with enterprise security tooling — EDR/XDR (CrowdStrike, SentinelOne, or similar), SIEM (Splunk, Microsoft Sentinel, or similar), IAM (Okta, Azure AD), and DLP solutions.

▸ Networking: Strong grasp of enterprise networking — firewalls, VPNs, SD-WAN, zero trust architecture. ▸ System administration: Windows Server, Linux, Active Directory / Azure AD, and virtualisation platforms. ▸ E-commerce stack: Familiarity with platforms such as Shopify, Magento, or custom-built stacks; understanding of API ecosystems and webhook security.

Leadership & Soft Skills

▸ Strong leadership and people management skills — ability to hire, develop, and retain talent. Excellent stakeholder management; comfortable presenting risk and technology strategy to the C-suite.

▸ Data-driven decision-maker who balances speed with rigour.

▸ Clear communicator who can translate technical complexity into business language.

▸ High ownership mindset — you treat Foxtale's systems as if they were your own

Kindly mail your resume on [Confidential Information]