Company Description
Founded in 2018, Giggso is a cutting-edge No-Code ModelOps Observability platform designed to support Data Science, Engineering teams, and Business executives. The platform consolidates diverse monitoring data, enabling improved incident management, automation, and remediation for AI and ML systems. With Web 3.0 and blockchain-enabled solutions, Giggso ensures compliance, security, and audit readiness for Model Risk Management. By optimizing operations and infusing intelligence into workflows, Giggso helps organizations reduce costs, mitigate risks, and enhance customer experiences with ease.
Role Description
We are a high-growth IT startup specializing in [mention your startup's core tech/niche]. We are looking for a dedicated and empathetic HR Generalist to manage the complete employee experience from the moment a new hire is onboarded until their final exit. This role is the backbone of our operational HR and focuses on maintaining a positive, compliant, and engaging work environment for our team.
Key Responsibilities
I. Post-Onboarding & Employee Lifecycle Management
- Onboarding & Integration: Oversee the transition from candidate to integrated employee. Ensure all new hires receive essential resources, benefits information, and system access.
- HRIS Management: Maintain accurate and up-to-date employee data in the HR Information System (HRIS) for organizational tracking, reporting, and compliance.
- Compensation & Benefits: Administer employee benefits programs serving as the primary point of contact for employee queries and managing annual enrollment processes.
- Policy Management: Ensure all employee policies are clearly documented, communicated, and consistently enforced, aligning with legal requirements.
II. Performance Management & Engagement
- Performance Reviews: Coordinate and manage the quarterly/annual performance review cycles, ensuring timely feedback delivery and documentation.
- Employee Relations: Serve as a confidential resource for employees and managers to resolve workplace issues, mediate disputes, and provide guidance on company policies.
- Engagement & Culture: Partner with leadership to develop and execute initiatives (surveys, team-building events) designed to boost morale, enhance employee satisfaction, and reinforce company culture.
- Training & Development: Identify training needs and coordinate internal/external workshops or resources for employee development
III. Compliance & Exit Management
- Documentation: Manage and maintain digital and physical employee files securely, including contracts, performance records, disciplinary actions, and terminations.
- Exit Process: Conduct professional and constructive exit interviews to gather candid feedback on reasons for departure and company culture.
- Offboarding: Efficiently manage all offboarding logistics, including coordinating final payroll, benefits termination, collection of company assets (laptops, badges), and required termination paperwork.
Qualifications & Skills
- Experience:2-4 years of experience in an HR Generalist or People Operations role, preferably within a startup or high-growth IT environment.
- Knowledge: Solid understanding of core HR disciplines, including employee relations, benefits administration, performance management, and labor law compliance.
- Soft Skills: High level of confidentiality, integrity, and discretion. Excellent interpersonal skills and a proactive, problem-solving approach.
- Education: Master's degree in Human Resources
