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.1. Digital Strategy & Governance
Define the multi‑year digital and AI roadmap, standardize enterprise platforms, and strengthen governance, compliance, and change‑management frameworks.
2. Operations Digitalisation & Automation
Digitize core operational processes, integrate monitoring systems into a unified digital ecosystem, and scale automation to improve efficiency and consistency.
3. Cybersecurity & IT Risk Leadership
Lead cybersecurity strategy, implement security controls and incident‑response mechanisms, and drive enterprise‑wide risk and vulnerability management.
4. AI, Data & Analytics Enablement
Drive the adoption of analytics, automation, and AI for reporting, forecasting, operational insights, and ensure secure integration across all systems.
5. Centralised Operations Centre Oversight
Design and operate a centralized 24×7 operations centre with unified monitoring, incident management, escalation, and performance improvement.
6. Customer‑Facing Digital Enhancements
Enhance customer experience through secure digital portals, dashboards, reporting capabilities, and improved service transparency.
Experience
Technical Strengths
Leadership Competencies
If you are ready to take on this exciting challenge in Mumbai, we encourage you to apply and contribute to the success of our client's technology initiatives.
Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.
Job ID: 145441757
