Guest Relation Executive

• Greet and assist visitors, clients, and employees in a professional and courteous manner

• Notify internal stakeholders of guest arrivals and ensure timely coordination

• Issue visitor badges, ID cards, and access passes while maintaining records

• Ensure adherence to security protocols including ID verification and laptop checks

• Maintain visitor logs and coordinate transport arrangements when required

• Handle guest complaints, feedback, and escalate issues as per defined processes

• Ensure cleanliness and upkeep of lobby and common areas

• Coordinate with internal teams for smooth front office operations

• Support emergency procedures including evacuation and safety protocols

• Manage daily reconciliation and secure disposal of visitor badges