Global UX Designer Senior Specialist

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Design Systems & Shared Assets

• Contribute to the ongoing development, documentation, and governance of BCG's design system and shared design assets.
• Support alignment between design and engineering to ensure components, patterns, and standards are implementable and reusable.
• Identify gaps, inconsistencies, or duplication across teams and proactively recommend improvements.

Accessibility & Standards

• Embed accessibility and core design principles (e.g., responsive and mobile-first approaches) into templates, systems, and guidance.

• Support accessibility reviews and audits, helping teams identify and mitigate risk early in delivery.

• Contribute to evolving accessibility baselines in line with regulatory and enterprise requirements.

Product Deep-Dive Assessments

• Support structured UX diagnostics of third-party or off-the-shelf products where redesign is constrained.

• Analyse usability, accessibility, migration friction, and adoption risk, producing clear and actionable insights.

• Partner with change and delivery teams to ensure findings are understood and acted upon.

Adoption, Measurement & Continuous Improvement

• Track and interpret adoption, usage, and compliance data related to design systems and standards.
• Use data to identify areas of low uptake or friction and propose practical improvements.
• Contribute to reporting that demonstrates the value and risk reduction impact of Design Technology across the CoE.

Collaboration & Stewardship

• Work closely with Product Design, Service Design, Research, and Engineering to ensure shared standards enable rather than constrain delivery.
• Support governance activities, including documentation of exceptions and evolution of standards.
• Act as a proactive advocate for consistency, accessibility, and scalable design practices within the CoE.

What You'll Bring

• Minimum of 5 years of relevant experience in UX, design systems, accessibility, platform design, or a related discipline within a large, global enterprise environment.
• Demonstrated experience contributing to shared systems, standards, or component libraries at scale.
• Experience supporting accessibility reviews and embedding usability best practices across digital products.
• Exposure to enterprise environments with multiple teams, stakeholders, and technical constraints.
• Comfortable operating as a senior individual contributor, executing with direction while demonstrating initiative and ownership of defined work.

Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction, Information Systems, or a related field. Master's degree preferred.

Additional info

Skills:

• Strong understanding of design systems, component-based thinking, and pattern libraries.

• Practical knowledge of accessibility standards (e.g., WCAG) and usability principles across web and responsive platforms.

• Confidence working with technical stakeholders and reviewing implementation considerations comfortable reading code and understanding technical constraints (no production development required).

• Analytical mindset with the ability to interpret adoption, compliance, and usage data to inform improvements.

• Clear and structured communicator able to articulate standards, risks, and trade-offs to design and engineering audiences.

• Proficiency in modern design tools (e.g., Figma) and familiarity with collaboration platforms used in enterprise environments.

Personal Attributes:

• Proactive and improvement-oriented, with a bias toward action.

• Systems thinker who sees patterns across teams and identifies scalable solutions.

• Pragmatic and balanced - able to uphold standards without creating unnecessary friction.

• Comfortable operating in ambiguity while maintaining clarity of intent and direction.

• Collaborative and internally focused, motivated by enabling others to succeed.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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