Research and generate lists of potential customers
Create and Provide input on customer briefs, presentations, and sales literature
Help develop client relationships and retain existing accounts
Assist in evaluating new sponsorship opportunities
Learn and apply sales techniques
Maintain sales records
Conduct Demos on regular basis
Customer support:
Extend support to clients during the onboarding process.
Regular calls to existing clients to proactively service them and attend to their needs.
Address any queries of clients relating to transaction processing by internally coordinating with the relevant departments and calling back the client with resolution.
Systematic documentation of customer logs, turn-around time, complaint resolution, etc.
STAKEHOLDER MANAGEMENTKey Internal Relationships:
Relationship Managers
IT Division
Key External Relationships:
Clients
Referral partners
SKILLS/COMPETENCY REQUIREMENTS
Sound understanding of sales management and sales process.
Good listening and conflict-resolution skills.
Excellent verbal and written communications skills with a customer-friendly attitude.
