DUTIES & RESPONSIBILITIES:
- Ensure rate tables & other back office tables are set up correctly in CTSI (Global Freight Management System) for smooth freight invoices audit.
- Work with Regional Logistics Managers/reps to clear freight invoices from Exception Handling (EH).
- Proactively identify root cause and seek improvements to reduce freight invoices from hitting Exception Handling (EH).
- Answer queries from internal customers & freight forwarders.
- Develop transportation cost reports.
- Write/revise training documentation when needed.
- Provide guidance/training when needed.
- Meet targeted Key Performance Indicator (KPI).
- Understand, support and contribute to Market Based Management (MBM), Six Sigma, International Standards Organization (ISO) and Environmental, and/or Health and Safety (EH&S) Management Systems by following stated policies and procedures.
- Perform other related duties as assigned by management.
- Potentially becoming a team lead, supervising direct reports.
