MIS Infrastructure Development & Maintenance: Lead the development and maintenance of MIS infrastructure, including databases, dashboards, and reporting tools. Design and manage operational workflows, report KPIs, and ensure the optimization of data models for scalability and efficiency.
Reporting System Design & Management: Design, implement, and manage reporting systems that deliver timely, accurate business insights. Lead the development and maintenance of advanced dashboards, scorecards, and reports using tools like Tableau and Power BI.
Collaboration & Data Solutions: Collaborate with business stakeholders to understand reporting needs and optimize data solutions. Ensure data integrity, consistency, and security across all systems.
Automation & Process Improvement: Drive automation and process improvement in data collection, analysis, and reporting. Stay current with emerging tools and technologies. Perform data analysis to generate periodic reports and client dashboards, translating insights into actionable business recommendations.
Data Visualization & BI Roadmap: Ensure data visualizations meet performance, usability, and storytelling best practices. Drive the BI roadmap in alignment with business goals and maintain up-to-date SOPs and version control for operational processes.
Process Adherence: Maintain the integrity and quality of data, allocate work based on team capacity, skills, and deadlines, and ensure efficient task delivery. Enforce data governance and compliance with internal and external standards.
Client / Stakeholder Management: Act as a key liaison between internal teams and external clients. Build strong relationships with stakeholders, providing proactive communication and value-added insights. Partner with cross-functional teams (HR, IT, Finance, Compliance, etc.) to drive business results.
People Development: Lead and mentor a team of BI developers and analysts. Support team performance, engagement, and continuous skill development. Guide career development planning, performance reviews, and onboarding processes while fostering a culture of innovation and excellence.
Experience:
5+ years of experience in MIS, data analytics, or business intelligence, with 3+ years in a leadership role.
Prior relevant experience within BI/Reporting; experience in the outsourcing industry is an advantage.
