Front Office Receptionist

Key Responsibilities:

• Greet and welcome guests, clients, and employees with a friendly attitude.
• Answer, screen, and forward incoming phone calls professionally.
• Manage the reception area, ensuring it is tidy and presentable at all times.
• Maintain visitor logs and issue visitor passes as per security protocols.
• Handle incoming and outgoing mail and packages.
• Schedule appointments, meetings, and manage conference room bookings.
• Assist in administrative tasks such as data entry, photocopying, filing, and managing office supplies.
• Provide basic information to clients or visitors regarding services, facilities, or directions.
• Coordinate with other departments to support overall office operations.

Qualifications & Experience:

• Education: Minimum High School Diploma or equivalent (Bachelor's degree preferred for corporate settings).
• Experience: 13 years of experience in a front office or customer service role. Freshers with excellent communication skills may also apply.

Key Skills:

• Excellent verbal and written communication.
• Strong interpersonal and customer service skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Good organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle stressful situations with a calm and helpful attitude.
• Familiarity with office equipment (printers, fax machines, phone systems).