Front Office Receptionist

Company Description

Falcon Legal is a leading full-service law firm specializing in Criminal, Civil, and Corporate Law, among several other legal domains such as Arbitration, Family Law, Litigation, Taxation, Intellectual Property, and more. Supported by a team of skilled associates and staff, the firm delivers tailored legal solutions to meet diverse client needs. Renowned for its expertise and practical legal advice, Falcon Legal has established an impressive track record and is consistently highly rated by legal directories. With international experience and strong credentials, the firm prides itself on offering quality representation and innovative solutions to its clients.

Role Description

This is a full-time, on-site position for a Front Office Receptionist at our Mumbai office. the role is ideal for who is professional, organised, and comfortable handling client and coordinate with internal team in a Legal Environment. The Front Office Receptionist will be responsible for welcoming clients and visitors, managing phone calls, scheduling appointments and interviews, and assisting with administrative tasks. Other day-to-day responsibilities include maintaining the front office area, and supporting office operations as needed.

Key Responsibilites

• Handling front desk operation and client co ordination
• Managing calls, emails, and appointment scheduling
• Coordinating with advocates, interns and internal teams
• Maintaining office records and basic administrative support
• Ensuring confidentiality and a professional client experience
• Calling and scheduling interviews of the candidate/s & office staff

Qualifications

• Strong skills in Receptionist Duties, Front Office operations, and Phone Etiquette
• Basic knowledge of MS word, email, office co ordination, and office management tools
• Customer Service expertise and the ability to provide a welcoming and professional client experience
• Excellent Communication abilities, both verbal and written
• Organized, proactive, and capable of handling multiple tasks efficiently
• Experience in a legal or professional services environment is a plus
• High school diploma or equivalent; additional certifications in office management or administration are advantageous