Front Office Executive

Company Description

Innovature is a global business consulting and technology services provider, established in 2005. With clients in over 500 organizations across industries such as Retail, Healthcare, Education, and E-commerce, Innovature specializes in digital transformation, cloud technologies, data, AI, and IT consulting. Headquartered in Kochi, the company has earned accolades like ISO/IEC 27001:2013 certification and multiple recognitions as a top app development and B2B service provider. Innovature's mission is to create a better future through innovative digital transformation. To explore more, visit their website Innovature.ai.

Role Description

This is a full-time, on-site role for a Front Office Executive, located in Kochi. The Front Office Executive will manage receptionist duties and ensure smooth operations at the front desk, serve as the first point of contact for clients and visitors, and support administrative activities. This role also involves managing communication, providing excellent customer service, and effectively handling inquiries and concerns in a professional and welcoming manner.

Qualifications

• Strong Interpersonal Skills to engage with clients, visitors, and team members effectively
• Experience with Receptionist Duties, including managing the front desk, scheduling, and handling administrative tasks
• Excellent Communication Skills and the ability to convey information clearly and professionally
• Proven ability to provide exceptional Customer Service, addressing inquiries and resolving concerns efficiently
• Solid knowledge and experience in Front Office management and procedures
• Proficiency in using office productivity software and tools
• Ability to multitask, prioritize tasks, and maintain a high level of organization
• Bachelor's degree or equivalent in a relevant field is advantageous
• Prior administrative or receptionist experience is mandatory.