Front Desk Receptionist

Company Description Starling Aviation Academy is a premium flight training institution dedicated to developing the next generation of aviation professionals through a culture of excellence, discipline, and continuous learning. Guided by core values of Quality, Safety, Excellence, Professionalism, and Precision, the academy delivers a world-class aviation learning experience aligned with global industry demands. Its structured training pathways and industry-focused education help students build strong technical knowledge, sound judgment, and leadership skills. The academy emphasizes safety and operational excellence as essential responsibilities of every aviation professional. Starling Aviation Academy is committed to nurturing ambition and empowering future aviators to excel in the cockpit and beyond.
Role Description The Front Desk Receptionist is a full-time, on-site role based at Starling Aviation Academy in Delhi, India. This position is responsible for welcoming visitors, students, and staff, managing front desk operations, and ensuring a professional and courteous first point of contact. Daily tasks include answering phone calls, responding to inquiries, directing visitors to appropriate departments, and maintaining visitor logs. The role also involves handling basic clerical duties such as managing mail, scheduling appointments, updating records, and supporting administrative processes. The Front Desk Receptionist collaborates with the operations and training teams to provide clear information, maintain an organized reception area, and uphold the academy's standards of professionalism and service.
Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, record-keeping, and handling basic office documentation.
• Candidates should possess effective Communication and Customer Service skills to interact professionally with students, staff, and visitors, and to handle inquiries with clarity and empathy.
• Candidates should possess professional Phone Etiquette skills, including answering and routing calls, taking accurate messages, and providing courteous telephone support.
• Candidates should possess basic computer literacy (email, office software, data entry) and the ability to learn academy-specific systems as needed.
• Candidates should possess strong organizational skills, attention to detail, and the ability to multitask in a busy training environment.
• Candidates should possess a high school diploma or equivalent; a certificate or degree in administration or a related field is an advantage.
• Candidates should possess prior experience in a receptionist, front desk, or customer-facing administrative role; experience in education or aviation settings is beneficial.
• Candidates should possess a professional appearance, punctuality, reliability, and a commitment to supporting a safe, respectful, and inclusive environment.