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Front Desk Executive / Receptionist

Front Desk Executive / Receptionist

Mepa2z Llp
1-3 Years
Not Disclosed
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Job Description

Title: Front Desk Executive

Location: Noida

Experience:

  • 1-3 years of experience in Front Desk, Reception, Customer Service, or a similar role.
  • Experience in the Real Estate or Corporate sector will be an added advantage.

Job Summary:

well-groomed, confident, and professional Front Desk Executive to manage reception operations and create a positive first impression for visitors, clients, and VIP guests. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a customer-focused approach to ensure smooth front-office operations.

Key Responsibilities:

  • Welcome and assist visitors, clients, and VIP guests in a professional and courteous manner.
  • Manage incoming calls, emails, and general inquiries efficiently.
  • Oversee daily reception and front desk operations.
  • Coordinate meeting room bookings, visitor arrangements, and appointments.
  • Handle courier services, incoming/outgoing mail, and basic administrative tasks.
  • Liaise with Administration, Housekeeping, Security, and other departments to ensure seamless operations.
  • Maintain accurate visitor records and uphold confidentiality standards.
  • Ensure the reception area remains clean, organized, and presentable at all times.
  • Provide exceptional customer service and support to internal and external stakeholders.

Required Skills & Qualifications:

  • Excellent verbal and written communication skills in English and Hindi.
  • Knowledge of front desk management and visitor handling procedures.
  • Basic proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
  • Professional grooming, appearance, and corporate etiquette.
  • Strong interpersonal, organizational, and multitasking abilities.
  • Confident, proactive, courteous, and service-oriented personality.
  • Ability to work effectively in a fast-paced corporate environment.

Eligibility Criteria:

  • Bachelor's degree or equivalent qualification preferred.
  • 1-3 years of experience in Front Desk, Reception, Customer Service, or a similar role.
  • Experience in the Real Estate or Corporate sector will be an added advantage.

More Info

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