Front Desk Receptionist

Company Description MS Investment Services Pvt Ltd is a client-focused financial services company that helps individuals, families, and business owners build, protect, and transfer wealth through structured financial planning. The company combines investment solutions with protection planning to support long-term financial goals with clarity and discipline. Services include mutual fund investments, life insurance solutions, retirement planning, legacy planning, and goal-based financial planning tailored to each client's life stage, risk profile, and objectives. MS Investment Services emphasizes simple, transparent financial decisions aligned with real-life goals such as children's education, wealth creation, family protection, retirement income, and succession planning.
Role Description The Front Desk Receptionist is responsible for welcoming visitors, answering phone calls, and managing the reception area in a professional and courteous manner. Day-to-day tasks include greeting clients, handling inquiries, directing visitors to the appropriate team members, and maintaining visitor logs and appointment schedules. The role involves basic clerical support such as managing incoming and outgoing mail, organizing documents, and coordinating meeting room bookings to ensure smooth office operations. This is a full-time, on-site position based in Delhi, India, requiring consistent presence at the front desk during business hours.
Qualifications

• Candidates should possess strong phone etiquette and professional Receptionist Duties skills to manage calls and visitor interactions effectively.
• Candidates should possess solid Clerical Skills to handle scheduling, filing, mail management, and basic office administration.
• Candidates should possess clear and confident Communication skills for interacting with clients, visitors, and internal teams.
• Candidates should possess excellent Customer Service skills to create a welcoming environment and resolve inquiries promptly.
• Basic computer literacy (email, calendars, office software) and familiarity with office equipment (printers, scanners, phone systems).
• Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy front office setting.
• Prior experience in a receptionist, front desk, or customer-facing administrative role is preferred.
• Minimum high school diploma; a certificate or degree in business, administration, or a related field is an advantage.