Industry & Sector: A fast-growing talent services and workforce solutions provider operating in the HR services and career development sector. We deliver candidate engagement, client-facing support, and on-site employee services across enterprise and SMB clients in India.
Primary title used: Front Office Executive
About The Opportunity
We are hiring an on-site Front Desk Executive to be the professional face of an active corporate office in India. This role requires a service-first attitude, strong administrative discipline, and the ability to manage visitor flow, incoming communications, and basic office transactions while maintaining a secure, welcoming environment for employees and guests.
Role & Responsibilities
- Serve as the first point of contact for visitors and callers; manage reception area and present a professional office image.
- Operate switchboard and handle inbound/outbound calls, routing enquiries and taking accurate messages.
- Manage visitor registration using a Visitor Management System and maintain visitor logs, identity verification, and access badges.
- Coordinate appointment scheduling, conference room bookings, and calendar management for on-site teams and guests.
- Perform basic administrative tasks: mail handling, document scanning, petty cash management, and invoice/receipt processing.
- Collaborate with security and facilities teams to ensure compliance with safety protocols and smooth day-to-day operations.
Skills & Qualifications
Must-Have
- Previous front-desk or receptionist experience in a corporate or hospitality environment
- Proficiency in Microsoft Office (Word, Excel, Outlook) and calendar management
- Experience with Visitor Management Systems and switchboard operation
- Strong telephone etiquette and appointment scheduling skills
- Basic cash handling and invoicing experience
- Fluency in English and at least one regional language (Hindi preferred)
Preferred
- Familiarity with CRM or helpdesk tools (e.g., Zoho, Salesforce Service Console)
- Diploma or certification in Office Administration or Hospitality
- Knowledge of workplace safety and visitor access protocols
Benefits & Culture Highlights
- On-site role with a structured shift roster and a collaborative, service-oriented atmosphere
- Opportunities for professional development and cross-functional exposure within HR and operations
- Competitive compensation with performance-linked incentives
Location & Work Type: On-site, India. This role requires reliable on-site attendance and a professional presentation.
Apply if you take pride in delivering exceptional first impressions, thrive in fast-paced office environments, and want to contribute to smooth, secure front office operations.
Skills: management,appointment scheduling,front desk,crm software,front office,microsoft office,office,operations,cash handling