Fresher Bpo

Description

We are looking for fresher/entry-level candidates to join our BPO team in India. This role is ideal for individuals seeking to start their career in customer service and support.

Responsibilities

• Assist customers with inquiries regarding products and services.
• Provide accurate information and resolve customer complaints in a timely manner.
• Maintain customer records and update account information as necessary.
• Collaborate with team members to improve customer service and support processes.
• Achieve performance targets and contribute to team goals.

Skills and Qualifications

• Excellent communication skills in English and local languages.
• Basic computer knowledge and proficiency in MS Office.
• Ability to work in a team environment and handle pressure.
• Strong problem-solving skills and attention to detail.
• Willingness to learn and adapt to new processes and technologies.