We are seeking a dynamic and experienced IATA Certified Trainer to deliver high-quality training for aviation certification programs. The ideal candidate will have strong industry experience in aviation, preferably with a cabin crew background, and a passion for training and developing aspiring aviation professionals.
Key Responsibilities
- Deliver IATA-accredited aviation training programs in accordance with international aviation standards and regulatory guidelines.
- Conduct training on airline operations, airport procedures, passenger handling, safety and security protocols, and customer service excellence.
- Facilitate real-time simulations and scenario-based training (e.g., check-in procedures, in-flight service, emergency handling, passenger interactions).
- Train candidates on aviation grooming standards, communication protocols, and professional etiquette as per airline expectations.
- Provide hands-on guidance in cabin crew responsibilities, inflight service procedures, and safety demonstrations (where applicable).
- Evaluate trainee performance through IATA-aligned assessments, mock exams, and practical evaluations.
- Prepare candidates for airline recruitment processes, including group discussions, assessment days, and interviews.
- Stay updated with global aviation regulations, airline SOPs, ICAO/IATA standards, and emerging industry trends.
- Ensure strict adherence to aviation compliance, safety, and training quality standards.
- Maintain training documentation, batch progress reports, and certification records.
- Collaborate with internal teams to enhance program delivery and align training with industry hiring requirements.
- Stay updated with DGCA regulations and guidelines, ensuring training content remains compliant with current aviation authority standards.
- Support in business development activities by engaging in consultations etc
- Conduct workshops, seminars, and awareness sessions related to aviation careers.
- Support curriculum enhancement to reflect current airline and airport operational practices.
Requirements
- IATA Certification (mandatory) – relevant aviation training certification programs.
- Minimum 3–5+ years of experience in the aviation industry (airlines, airports, or aviation training institutes).
- Cabin crew experience is highly preferred, with exposure to inflight operations and passenger service.
- Strong understanding of airport operations (check-in, boarding, baggage handling, ground services).
- Knowledge of aviation safety, security procedures, and emergency protocols.
- Familiarity with airline customer service standards and passenger experience management.
- Prior experience in aviation training or mentoring is a strong advantage.
- Excellent communication skills with the ability to demonstrate aviation-standard phraseology and etiquette.
- High grooming and presentation standards aligned with airline industry expectations.
- Ability to conduct both theoretical and practical training sessions effectively.
- Proficiency in MS Office, training tools, and LMS platforms.
- Flexibility to work as per batch schedules, including weekends if required.
