Job Purpose
This position will manage the day-to-day CRES operations of the Hyderabad office.
Note
This is a contractual role for one year.
Accountability
Key Accountabilities:
Soft services
- Manage day-to-day site operations of CRES.
- Office upkeep and monitor HK activities to ensure the 52-week calendar is fully met.
- Pest control activities.
- Cafeteria and Pantry services.
- Events and client visits.
- Liaise with the building management for various operational requirements.
- Manage the manpower from FM partner(Sodexo), backfills, leave planning.
- Weekend activities for the facility upkeep.
- Monitor scheduled PPMs of all the site equipment.
- Facility repair and maintenance related activities.
- Timely closure of the SNOW tickets.
- Monitor mailroom operations.
- Team trainings and compliances.
- Quarterly rewards and recognitions.
- Incident reporting, RCA and CAPA.
Transport Management
- End-to-End transport management which will include the arrangement, auditing the vendor fleet, MIS verification and timely processing the vendor payments.
- Drivers briefing
- In-person monitoring the logouts
- Vehicle surprise checks.
- Ensure compliance
Supervision of technical services
- Monitor the AMCs of all the critical equipment
- Oversee all the PPM schedules as per the AMC terms.
- Process the invoices based on the AMC terms and record all the service reports.
- Check the daily records of the technical teams to be maintained for all the critical rooms.
- Act and arrest any technical glitch with the empaneled vendor for timely resolution.
Reports and records
- Maintain the daily consumption trackers.
- Stationery
- Pantry consumables
- HK consumables and chemicals
- Maintain weekly reports
- Weekend deep cleaning activities.
- Weekend maintenance trackers.
- PPM as per technical 52-week calendar.
- Pest control reports and records including quarterly audits.
- Monthly operations overview
- Manage the site inventory of all assets and CRES related material.
Skills
- Transition/change management.
- Vendor Management & Supplier Evaluation.
- Negotiations & Contract Management.
- Governance & Compliance.
- Budget & Forecasting.
- Service-Level Agreements.
- Ground transport and travel management.
- Physical & logical security management.
- Good Interpersonal skills.
- Good verbal and written communication skills.
Knowledge And Experience
- 12+ years of experience is core facility management operations.
Education
- Graduate or postgraduate in arts/science.
- Certification in Facility Management and occupational safety will be preferred.
